Details Flowers Software

Privacy Policy & Disclaimer

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We are committed to protecting your personal information so you can focus on what you do best – making your business bloom! This Privacy Policy and Disclaimer (“Privacy Policy”) was created to inform you regarding what information we collect when you visit this site, use Details software or access Details applications and how that information is used by us. This Privacy Policy and the Terms of Use, which are incorporated herein by reference, may be updated at any time. Your use or access of www.detailsflowers.com or any software or mobile applications by Details Flowers, LLC constitutes acceptance of the terms set forth in this Privacy Policy. Your continued use of Details’ software, website or mobile applications (“services”) following any posted changes in the Privacy Policy constitutes consent to those changes. “Details”, “we” or “us”, as used in this Privacy Policy, refers to Details Flowers, LLC.

INFORMATION WE COLLECT:

PERSONAL DATA:

What we collect: 

  • Personal data provided voluntarily by you, which may include your name, address, email address, billing and/or credit card information;
  • Information about your client(s), including but not limited to name, address, phone, credit card or payment options, dates of events, client preferences and data concerning client events; and       
  • Information you voluntarily provide through surveys or other similar means.

Why we collect it:

  • To send you information about new features or products that we think you would be interested in, whether provided by Details or another company; 
  • To deliver products and services that you have requested to you; 
  • To enable the “community” features of the Details services and help you find and connect with other users; 
  • To provide customer support; 
  • To process authorized payments; 
  • To provide you with your Details dashboard tracking your activity; and
  • To arrange for deliveries to be made.

Can I control what data is collected? 

  • Yes! You provide this information voluntarily. And of course, you can control marketing communications and most service notifications by using your notification preferences in account settings or via the “Unsubscribe” link in an email.

How can I be sure it is safe? 

  • We use Secure Socket Layer (SSL) protection to safeguard your data. All credit card information is encrypted.

USAGE DATA:

What we collect: 

  • Data related to your usage of Details services, social media pages and website; and
  • Information about the type of browser you are using, your IP address and type of operating system. 

Why we collect it: 

  • To provide you with your Details dashboard tracking your activity and other trends;
  • To personalize content and ads;
  • To provide pertinent social media features; 
  • To analyze traffic, trends, and identify bugs; 
  • To assist us provide, maintain and continue developing superior services.

HOW WE USE INFORMATION:

As stated above, we use the information we collect to improve and personalize our services and to develop new ones. For example, we use the information to troubleshoot and protect against errors; perform data analysis and testing; conduct research and surveys; develop new features and services, and to promote the safety and security of the services, our users, and other parties. For example, we may use the information to authenticate users, facilitate secure payments, protect against fraud and abuse, respond to a legal request or claim, conduct audits, and enforce Details’ terms and policies.

HOW INFORMATION IS SHARED:

Information collected from your use of Details services may be shared with our corporate affiliates, service providers, and other analytics and advertising partners who process it for us, based on Details’ instructions in compliance with this policy. This helps us understand how users interact with the services and lets us continue to innovate! 

We may share non-personal information that is aggregated or de-identified so that it cannot reasonably be used to identify an individual. We may disclose such information publicly and to third parties, for example, to partners under agreement with us, or as part of the community benchmarking information we provide to users of Details’ subscription services.

We may disclose your personal information if required to do so in accordance with applicable law, or if we in good faith believe such action is deemed necessary to fulfill a legal requirement or maintain or preserve the rights and property of Details. 

Lastly, if you consent or show interest in offers presented by Details, then, at that time, specific identifiable information, such as name, email address and/or telephone number, may be shared with the third party affiliated with the offer.

COOKIES:

Please note that we use cookies, third party tracking technologies and/or server logs which track your usage of the services. 

INFORMATION FROM THIRD-PARTY SERVICES:

If you choose to connect your account on Details’ services to your account on another service, we may receive information from the other service.  For example, if you connect to Facebook® or Google®, we may receive information like your name, profile picture, age range, language, email address and friend list. You can stop sharing the information from the other service with us by removing Details’ access to that other service.

UNSUBSCRIBE OR OPT­ OUT: 

You have the  option to discontinue receiving  communication from us. To discontinue or unsubscribe please send an email that you wish to unsubscribe to support@detailsflowers.com. If you wish to unsubscribe or opt ­out from any third-party websites, you must go to that specific website to unsubscribe and/or opt ­out. All users are able to update their own preferences in an “email preferences” link in marketing emails utilizing a desktop device.

LINKS TO OTHER WEBSITES:

Details’ site contains links to other third party web sites; however, we are not responsible for the privacy practices or the content of such sites and do not make any representation as to the existence, sufficiency, accuracy or completeness of their web sites.

EDITING AND DELETING DATA:

If you wish to delete your account data altogether, you can sent a request to us at support@detailsflowers.com. Please note that while most of your information will be deleted within 30 days of receipt of request, it may take up to 90 days to delete all of your information, like the data that is stored in Details’ backup systems. In limited circumstances, some data may be stored for legal reasons, and de-personalized data may be stored for analytics.

DATA RETENTION:

We keep your account information for as long as your account is in existence because we need it to operate your account. We also keep information your use of the services for as long as necessary for our legitimate business interests or for legal reasons.

DETAILS’ POLICIES FOR CHILDREN:

We do not knowingly collect personal identifiable information from children under the age of thirteen (13) without verifiable parental consent. If it is determined that such information has been inadvertently collected on anyone under the age of thirteen (13), we shall immediately take the necessary steps to ensure that such information is  deleted from Details’ database. 

DISCLAIMER:

While we do our best to make sure the information is accurate, we make no express or implied representations or warranties in relation to this website or the information and materials provided.  While we strive for a 99% uptime with our services, we make no assurances that this website or the services will be available continuously in the future, or available at all, or that the information supplied is complete, true, and accurate. Details also specifically disclaims any liability for content provided or use of any material which may, from time to time, be posted or appear on the services by, or from, third parties.  Details is not liable, based on the contents or use of this website, for any direct, indirect, consequential or special loss; or for loss of income, revenue, profits, contracts or business relationships, reputation, goodwill, or loss or corruption of information or data.  

By accessing the services, you agree that you will not bring any claim against Details, or its officers or employees, for losses suffered in connection with the content of the services or use thereof. By accessing the services, you agree that the exclusions and limitations of liability provided herein are both reasonable and enforceable. You also agree to accept all risks related to use of the services.

WHO WE ARE AND HOW TO CONTACT US:

If you have any questions or concerns regarding this Privacy Policy, please feel free to contact us at the following email, telephone number or mailing address:

Email: support@detailsflowers.com

Telephone Number:   386-255-9594

Mailing Address: Details Flowers Software, 307 W. Granada Boulevard, Ormond Beach, Florida 32174

WE’RE HERE TO TAKE CARE OF THE DETAILS SO YOU CAN BLOOM!

Last Updated 01/06/2020