INFORMATION WE COLLECT:
This website collects various types of information, such as:
- Voluntarily provided personal data which may include your name, address, email address, billing and/or credit card information which may be used when you purchase products and/or services and to deliver the services you have requested.
- Information automatically collected when visiting our website, which may include cookies, third party tracking technologies and server logs is used to offer services and/or products.
- Upon voluntary purchase of system we maintain Information about your client, including but not limited to name, address, phone, credit card or payment options, dates of events, client preferences and data concerning client events.
Please rest assured that this site shall only collect personal information that you knowingly and willingly provide by way of surveys, completed membership forms, and emails. It is the intent of Details Flowers to use personal information only for the purpose for which it was requested and any additional uses specifically provided on this site.
Details Flowers may have the occasion to collect anonymous demographic information, such as age, gender, household income, political affiliation, race and religion at a later time. We may also gather information about the type of browser you are using, IP address or type of operating system to assist us in providing and maintaining superior quality service.
It is highly recommended and suggested that you review the privacy policies and statements of any website you choose to use or frequent as a means to better understand the way in which other websites garner, make use of and share information collected.
USE OF INFORMATION COLLECTED:
Details Flowers Software may collect and may make use of personal information to assist in the operation of our website and to ensure delivery of the services you need and request. At times, we may find it necessary to use personally identifiable information as a means to keep you informed of other possible products and/or services that may be available to you from www.detailsflowers.com .
Details Flowers Software may also be in contact with you with regards to completing surveys and/or research questionnaires related to your opinion of current or potential future services that may be offered. Details Flowers Software may feel it necessary, from time to time, to make contact with you on behalf of other external business partners with regards to a potential new offer which may be of interest to you. If you consent or show interest in presented offers, then, at that time, specific identifiable information, such as name, email address and/or telephone number, may be shared with the third party.
Details Flowers Software may find it beneficial to share specific data with our trusted partners in an effort to conduct statistical analysis, provide you with email and/or postal mail, deliver support and/or arrange for deliveries to be made. Those third parties shall be strictly prohibited from making use of your personal information, other than to deliver those services which you requested, and as such they are thus required, in accordance with this agreement, to maintain the strictest of confidentiality with regards to all your information.
Details Flowers Software may deem it necessary to follow websites and/or pages that our users may frequent in an effort to glean what types of services and/or products may be the most popular to customers or the general public.
Details Flowers Software may disclose your personal information, without prior notice to you, only if required to do so in accordance with applicable laws and/or in a good faith belief that such action is deemed necessary or is required in an effort to:
- Remain in conformance with any decrees, laws and/or statutes or in an effort to comply with any process which may be served upon Details Flowers Software and/or our website;
- Maintain, safeguard and/or preserve all the rights and/or property of Details Flowers Software; and
- Perform under demanding conditions in an effort to safeguard the personal safety of users of www.detailsflowers.com and/or the general public.
INFORMATION FROM THIRD-PARTY SERVICES:
If you choose to connect your account on our Services to your account on another service, we may receive information from the other service. For example, if you connect to Facebook or Google, we may receive information like your name, profile picture, age range, language, email address and friend list. You may also choose to grant us access to your activity service from another service. You can stop sharing the information from the other service with us by removing our access to that other service.
PAYMENT AND CARD INFORMATION:
Some Details accounts support payments and transactions with third parties. If you activate this feature, you must provide certain information for identification and verification, such as your name, credit, debit or other card number, card expiration date, and CVV Code. This information is encrypted and sent to your card network, which upon approval sends back to your device a token, which is a set of random digits for engaging in transactions without exposing your card number. For your convenience, we store the last four digits of your card number and your card issuer’s name and contact information. You can remove the token from your account using your account settings.
HOW WE USE INFORMATION:
Details Flowers Software shall endeavor and shall take every precaution to maintain adequate physical, procedural and technical security with respect to our offices and information storage facilities so as to prevent any loss, misuse, unauthorized access, disclosure or modification of the user's personal information under our control.
Details Flowers uses Secure Socket Layer (SSL) for authentication and private communications in an effort to build users' trust and confidence in the internet and website use by providing simple and secure access and communication of credit card and personal information. We have mandatory notification to a Supervisory Authority within 72 hours for certain types of breach and process regular testing, assessment, and evaluation of technical security controls.
We use the information we collect for the following purposes to provide products and/or services to potential/current clients.
PROVIDE AND MAINTAIN THE SERVICES:
Using the information we collect, we are able to deliver the Services to you and honor our Terms of Service contract with you. For example, we need to use your information to provide you with your Details dashboard tracking your activity, and other trends; to enable the community features of the Services; and to give you customer support.
For the Services’ community features, we may use your information to help you find and connect with other users and allow other users to find and connect with you. For example, your account contact information allows other users to add you as a friend. When another user has your email or mobile phone number in their contact list or in their friend network on a connected service, we show that user that you are a user of the Services.
IMPROVE, PERSONALIZE, AND DEVELOP THE SERVICES:
We use the information we collect to improve and personalize the Services and to develop new ones. For example, we use the information to troubleshoot and protect against errors; perform data analysis and testing; conduct research and surveys; and develop new features and Services.
COMMUNICATE WITH YOU:
We use your information when need to send you Service notifications and respond to you when you contact us. We also use your information to promote new features or products that we think you would be interested in. You can control marketing communications and most Service notifications by using your notification preferences in account settings or via the “Unsubscribe” link in an email.
PROMOTE SAFETY AND SECURITY:
We use the information we collect to promote the safety and security of the Services, our users, and other parties. For example, we may use the information to authenticate users, facilitate secure payments, protect against fraud and abuse, respond to a legal request or claim, conduct audits, and enforce our terms and policies
COOKIE USE STATEMENT:
CATEGORY OF USE
PURPOSE OF THE USE
To help us remember your settings and preferences, like your preferred language or the country you are in, so that we can provide you with a more personalized experience.
Authentication and Security
To log you into the Services; enable us to show you your account data; and help us keep your data and the Services safe and secure.
Service Features and Performance
To provide you with functionality and optimize the performance of the Services.
Analytics and Research
To help us understand how you are using the Services so that we can make them better, faster, and safer.
To enable our partners to serve ads for our products and services; deliver relevant ads to people who may be interested in them on other services; measure the performance of ads; and opt you out of receiving interest-based ads if that is your choice.
For personal data subject to the GDPR, we rely on several legal bases to process the data. These include when you have given your consent, which you may withdraw at any time using your account settings and other tools; when the processing is necessary to perform a contract with you, like the Terms of Service; and our legitimate business interests, such as improving, personalizing, and developing the Services, marketing new features or products that may be of interest, and promoting safety and security as described above.
UNSUBSCRIBE OR OPT OUT:
All users and/or visitors to our website have the option to discontinue receiving communication from us and/or reserve the right to discontinue receiving communications by way of email or newsletters. To discontinue or unsubscribe to our website please send an email that you wish to unsubscribe to firstname.lastname@example.org. If you wish to unsubscribe or opt out from any third party websites, you must go to that specific website to unsubscribe and/or opt out. All users are able to update their own preferences in an “email preferences” link in marketing emails utilizing a desktop device.
LINKS TO OTHER WEBSITES:
HOW INFORMATION IS SHARED:
We do not share your personal information except in the limited circumstances described below:
FOR EXTERNAL PROCESSING:
We transfer information to our corporate affiliates, service providers, and other partners who process it for us, based on our instructions, and in compliance with this policy and any other appropriate confidentiality and security measures.
FOR LEGAL REASONS OR TO PREVENT HARM:
We may preserve or disclose information about you to comply with a law, regulation, legal process, or governmental request; to assert legal rights or defend against legal claims; or to prevent, detect, or investigate illegal activity, fraud, abuse, violations of our terms, or threats to the security of the Services or the physical safety of any person.
Please note: Our policy is to notify you of legal process seeking access to your information, such as search warrants, court orders, or subpoenas, unless we are prohibited by law from doing so. In cases where a court order specifies a non-disclosure period, we provide delayed notice after the expiration of the non-disclosure period. Exceptions to our notice policy include exigent or counterproductive circumstances, for example, when there is an emergency involving a danger of death or serious physical injury to a person.
We may share non-personal information that is aggregated or de-identified so that it cannot reasonably be used to identify an individual. We may disclose such information publicly and to third parties, for example to partners under agreement with us, or as part of the community benchmarking information we provide to users of our subscription services.
If we are involved in a merger, acquisition, or sale of assets, we will continue to take measures to protect the confidentiality of personal information and give affected users notice before transferring any personal information to a new entity.
YOUR RIGHTS TO ACCESS AND CONTROL YOUR PERSONAL DATA:
We give you account settings and tools to access and control your personal data, as described below, regardless of where you live. If you live in the European Economic Area, United Kingdom, and Switzerland (the “Designated Countries”), you have a number of legal rights with respect to your information, which your account settings and tools allow you to exercise, as outlined below.
ACCESSING AND EXPORTING DATA:
By logging into your account, you can access much of your personal information. Using your account settings, you can also download much of the information in a commonly used file format.
EDITING AND DELETING DATA:
Your account settings let you change and/or delete your personal information, at any time. For instance, you can edit or delete the profile data you provide. If desired we request an email and/or written request to delete your account. If you choose to request to have your account deleted, please note that while most of your information will be deleted within 30 days of receipt of request, it may take up to 90 days to delete all of your information, like the data that is stored in our backup systems. This is due to the size and complexity of the systems we use to store data. We may also preserve data for legal reasons or to prevent harm, including as described in the “How Information Is Shared” section.
OBJECTING TO DATA USE:
We give you account settings and tools to control our data use and you are always welcome to send an email or written request to change or object to any data use.
If you live in a Designated Country, in certain circumstances, you can object to our processing of your information based on our legitimate interests. You have a general right to object to the use of your information for direct marketing purposes. Please see your notification settings to control our marketing communications to you about Details Flowers products located on the actual marketing information or you can send us an email to request changes or to be removed from any marketing lists.
RESTRICTING OR LIMITING DATA USE:
In addition to the various controls that we offer, if you reside in a Designated Country, you can seek to restrict our processing of your data in certain circumstances. If you need further assistance regarding your rights, please contact us at email@example.com, and we will consider your request in accordance with applicable laws.
We keep your account information, like your name, email address, and password, for as long as your account is in existence because we need it to operate your account. We also keep information about you and your use of the Services for as long as necessary for our legitimate business interests, for legal reasons, and to prevent harm.
ANALYTICS AND ADVERTISING SERVICES PROVIDED BY OTHERS:
OUR POLICIES FOR CHILDREN:
We appreciate the importance of taking additional measures to protect children’s privacy. Details Flowers Software does not knowingly collect personal identifiable information from children under the age of thirteen (13) without verifiable parental consent. If it is determined that such information has been inadvertently collected on anyone under the age of thirteen (13), we shall immediately take the necessary steps to ensure that such information is deleted from our system's database.
We work hard to keep your data safe. We use a combination of technical, administrative, and physical controls to maintain the security of your data. No method of transmitting or storing data is completely secure, however. If you have a security-related concern, please contact Customer Support at firstname.lastname@example.org.
CHANGES TO THIS POLICY:
ACCEPTANCE OF TERMS:
WHO WE ARE AND HOW TO CONTACT US:
Details Flowers Software
307 W. Granada Blvd
Ormond Beach, FL 32174