Have questions about how Details can help you grow your business?

Find your answers here.

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Details is the only software created specifically for event florists, with your unique business model at its core. Every single feature was designed with you in mind. Details is here to help you save time, increase profit, and love your business again. You’ll find a list of some of our most frequently asked questions below.



Increase your profitability, productivity, organization, AND gain a competitive edge with Details Flowers Software at your side. Click below to learn more "details" on getting started!

What are your plans and pricing?

FAQ Images

Business: $150/mo
- 1 Authorized User + $25 Per Additional User
- Optional Details Invoicing (1.25%)
- Premium Template Marketplace
- $50 Details University Courses
- Live In-App Chat Support
- Video Tutorial Library
- Exclusive LIVE Webinars

Professional: $1,500/yr
- 1 Authorized User + $25 Per Additional User
- Optional Details Invoicing (1.10%)
- Premium Template Marketplace
- Details University Courses Included
- Live In-App Chat Support
- Video Tutorial Library
- Exclusive LIVE Webinars

Enterprise: $2,000/yr
- 2 Authorized Users + $25 Per Additional User
- Optional Details Invoicing (1%)
- 30% Off All Premium Templates + Marketplace
- Custom Domain URL ($60/yr value)
- Details University Courses Included
- Exclusive Rates for Additional Accounts
- Live In-App Chat Support
- Video Tutorial Library
- Exclusive LIVE Webinars

Can I try Details before purchasing?

Yes! During your Discovery Call with us, you'll enjoy a complimentary 7-day trial. The purpose of the Discovery Call is to gather valuable information about your business, enabling our Sales Team to offer tailored insights into how Details can benefit you.

Learn more about our onboarding process on our Getting Started page, or schedule your Discovery Call with us below!

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Can I get started with Details Flowers today?

Absolutely! Click the button below to schedule a (totally free!) 15-minute introductory call with our Sales Team. The goal of this call is to learn more about your business and answer any initial questions you may have about the software. From there, we’ll schedule a time for you to start a 7-day trial so you can get your feet wet with the software. 

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Learn more about how our process works by visiting our Getting Started with Details page!

Want to skip the small talk and activate your free trial? Create an account with us here!

Do you accommodate International hours?

While our normal business hours are between 9 AM - 5 PM EST, we do offer extended times to book Introductory Calls and Demos to accommodate International time zones. The extended options are offered Tues-Thurs from 8 AM - 6 PM EST. Click the links below to schedule an international Introductory Call or Demo! 

Introductory Call - International

Demo - International

How many users do you get to start?

Business & Professional plans come with 1 user and Enterprise plans come with 2 users. Additional users are only $25/month.

Can I accept payments through Details?

You can accept payments (almost) instantaneously when you connect your Details account with Stripe Connect.  Payments from your clients are deposited directly into your bank account the next day.

Should I choose a monthly or annual plan?

That is entirely up to you, but there are a few perks with choosing an annual plan!  There is typically a savings of $300 annually if you choose the annual plan + discounts on processing fees. Annual account holders also receive free Details University classes.

Create your account and choose your plan here.

Do you integrate with other softwares?

Details members can link their Details account with Zapier to connect with hundreds of other apps.  If you have a specific request, our support team can talk you through the process and help you out along the way.

How do I get started with creating an event in Details?

Once you get started on your trial, you can start creating events immediately! In your account, click the ‘Create New Client/Event’ at the top right-hand corner of the ‘Event List’ in Details. This will create a new event for you to start creating. We also recommend that you check out this video to learn more about creating an event.

Is there a limit of how many pictures I can load into Details?
Not at this time!  We currently allow our users to have an unlimited number of images for inspiration.
Can I customize my Proposals to fit my company’s branding?

Each account in Details comes pre-loaded with three Proposal templates: Blooming Blossom & Vanilla. We do offer a variety of other styles to choose from in our Marketplace with which you can add for a one-time fee. In addition, you will be able to select the images, fonts, and visible areas throughout the Proposal to really make it your own.


Proposals, worksheets, resource galleries, contract terms, reports, and general company settings are all customizable!

Can I upload my own inventory items?

Yes!  We encourage you to add your inventory to Details!

Does the software come with preloaded items & recipes?

Yes! The software comes with thousands of preloaded items from the industry's top suppliers for you to use in your events. Each account will also come with a variety of pre-created recipes for you to use or customize as your own.

What do I get in my free 7-day trial?

You'll get full access to Details Flowers’ suite of services for 1 full week. You will also have a personal sales representative to assist you and your team as you get acquainted with all the details!

As we add new features, you will automatically have access to them, even while on your trial! It’s an exciting time to join the Details Team.

Worried about implementation? Don't worry! We also have a stellar support team that is here to help. Annual plans include two in-depth training courses that will help teach you about all of our tools. Monthly plans can take advantage of training for a low fee. Our team has the technical know-how and event knowledge to help you make the best use of the software! 

What are some of Details Flowers top features?

Every business has different needs! That's why we created a software solution that can help, no matter the challenges you're trying to overcome! 

We understand that committing to a new software is a big deal - and you want to be armed with as much information as possible before getting started. To help you on your journey, we've compiled a handy list of our top features.

Recipe Manager, Item Gallery, Color Selector, Custom Proposal Editor, Consultation Mode, Customizable Design Worksheet, Stem/Bunch Counter, Instant Order Document, Wholesale RFQ Portal, Event Pipeline, Event Record Storage, Recipe Breakdown, Payment Schedules, E-Signature, Invoicing, Tax Modification, Template Creation, and Dedicated Support & Training!

Do I have to pick and pay for individual feature packages?

At Details Flowers, our ultimate goal is to help you succeed. This is why every Details Flowers member, no matter the subscription level, can take advantage of almost every feature in our all-in-one software solution to help capture that ROI faster. 

As a Details member, each subscription also includes access to live support via phone, email, chat, and through our Support Portal.

What are your hours?
We are available by chat and phone Monday - Friday between the hours of 9am - 5pm EST!

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